ETS offers equipment, training and project support.

The staff supports a wide variety of software applications and will help students identify and use the best tools for academic and research-oriented projects.


Educational Technology Services (ETS) is a unit within the Jane Bancroft Cook Library that works collaboratively with faculty, other campus units and Information Technology. It is staffed by a coordinator along with an audio visual support specialist and student assistants. ETS plays a leading role in working with faculty and students in identifying, evaluating, selecting, and implementing learning technologies.

ETS is the foundational service within the Academic Resource Center (ARC), a state of the art facility that provides users with access to a variety of cutting-edge technologies in an innovative and flexible environment. The ARC provides an open use computer lab, language acquisition computer stations, digital media computer stations, collaboration spaces for faculty/students, printing and copying services, document/image scanners, video stations and study areas.

Educational Technology Services (ETS) / (941) 487-4306
Download an Equipment Loan Form

What We Do:

  • Learning Management System help (course development, troubleshooting, etc)
    • Canvas
  • Classroom AV support (LCD projectors/screens/doc cams/VCR’s/DVD players, switching equipment, audio systems)
  • AV Equipment Checkouts for students/staff/faculty (for classroom/educational project use only)
    • Cameras
    • Audio Recorders
    • Video Camcorders
    • LCD Projectors
    • Emergency laptop loans (short-term)
    • Miscellaneous (microphones, reflectors, tripods, etc)
  • AV support for course-related events (ISP, tutorial, thesis, Bacc exam, in-class guest lecturer)
  • Project, training, exploratory workshops and tech support
    • Google Apps (email, cloud storage, google docs…)
    • Camtasia, lecture capture, video conversion, etc…
    • Web development
    • MS Office
    • Adobe Creative Suite software & other uses of media
    • Mobile devices, cloud storage, device synchronization
  • Administer the ARC Media Lab (project support/scanners help)
  • Large-format printing (poster printing for academically-related content)


FOR OTHER SERVICES, GO TO: (in other words, what we don’t do)

  • Laptop repair:
    • Computer repair shops (computer advantage, Apple store, etc)
  • AV support for on-campus “non-edu” events
    (parties, happy-hours, picnics, student events):

    • Go to Campus Space Scheduling (CSS)
  • Marketing posters or advertisements:

-Go to USF Print Center

  • Classroom furniture issues:

-Go to Physical Plant

  • Classroom whiteboards/chalkboards: Physical Plant