Accessible Learning Center (ALC) Registering with the ALC

To begin the registration process, please select start/resume a Student Application for accommodations by using our secure service portal, Accessible Information Management (AIM). You may need your myNCF account login to access AIM. (Note: If you have already registered in our system, please email us at [email protected].

ALC reviews all relevant information when considering accommodation requests, including your personal description of needs, past accommodations, medical or psychological evaluations, and letters from healthcare or service providers.

Students must provide documentation from a qualified licensed professional outlining the impact of the disability and any related challenges. Reliable third-party documentation must be in English and from a non-family member. The guidelines below help you and your providers prepare the necessary information for ALC to evaluate your request and make recommendations.

1. For academic accommodations, reliable third-party documentation may include, but is not limited to, an individualized education plan (IEP), a 504 plan, a neuropsychological evaluation from a licensed medical professional, or a completed NCF Document Verification Form. Supporting medical documentation from a provider should include:
   • A diagnostic statement identifying the condition (diagnostic code), date of original diagnosis, and date of current evaluation.  Some accommodation requests may require a DSM-V or ICD Diagnosis (test and code), given based on a formal assessment of a disabling condition provided by a licensed professional, such as a medical professional, psychiatrist, licensed psychologist, or licensed social worker.
   • A description of the condition and the impact it may have on the student in the educational environment.
   • Treatments, medications, assistive devices/services currently in use:  Include an estimated effectiveness in improving the impact of the treatment, medication, assistive device and/or service on their condition.
   • The credentials of the diagnosing professional(s):  Certification, licensure and/or professional training of the treatment provider.
2. For residential accommodations, students requesting any housing accommodation must submit reliable 3rd party information from an approved source to the ALC that meets the following standards:
   • Provider Requirements: Documentation must come from a licensed professional (e.g., physician, psychologist, psychiatrist) who is qualified to diagnose the condition and has personal knowledge of the student’s condition.  (This diagnosis cannot come from a family member.)
   • Documentation Requirements:  Documentation must be on official letterhead, signed, and dated by the provider within the past two years. It should include a description of the student’s current condition, the date and summary of the most recent evaluation, the expected duration of the condition, any functional limitations, particularly those affecting housing, and a clear justification for the requested accommodation.
   • Emotional Support Animal Documentation Requirements:  Students requesting the presence of an Emotional Support Animal (ESA) must provide appropriate documentation in the form of a letter from a health care practitioner, telehealth provider, or similarly licensed or certified professional who is qualified to make a diagnosis and meets university standards. The letter must state clearly that the health care practitioner:
     • Has provided in-person care or services to you on at least one occasion,
     • Has personal knowledge of the disability and has a treatment plan in place for which the ESA is being requested.
     • A clear explanation of how the animal provides therapeutic emotional support that alleviates one or more symptoms of the student’s disability;
     • An explanation of a direct connection between the student’s disability and the need for the ESA in the campus housing environment.

A staff member from ALC will contact you to schedule an intake meeting and discuss your specific needs and accommodations.  Students may schedule virtual or in-person appointments during the summer months prior to moving onto campus.

During the Intake appointment, an ALC staff member will review submitted documents and discuss requests to establish reasonable accommodations. If additional information is needed, the staff member will let you know and give instructions on how to submit any additional information. No accommodations are final until the student has an intake meeting with a member of the ALC.  

If eligible, you’ll receive an eligibility letter confirming your accommodations and completing your registration with the ALC. If at a later time you would like to adjust your accommodation, please send an email to [email protected] for our office to review your request.