Educational Technology Services


Phone Number

Email Address



Library 113

Office Hours

Monday - Friday

8:00 a.m. - 5:00 p.m.

A Resource for Students & Faculty

Educational Technology Services (ETS) is a unit within the Jane Bancroft Cook Library that works collaboratively with faculty, other campus units and Information Technology. It is staffed by a director along with an audiovisual support specialist. ETS plays a leading role in working with faculty and students in identifying, evaluating, selecting and implementing learning technologies.

ETS is the foundational service within the Academic Resource Center (ARC), a state of the art facility that provides users with access to a variety of cutting-edge technologies in an innovative and flexible environment. The ARC provides an open-use computer lab, language acquisition computer stations, digital media computer stations, collaboration spaces for faculty/students, large academic poster printing, document/image scanners, video stations and study areas.

Equipment Loan Form

What We Do:

  • Learning Management System Administration (course development, training, troubleshooting)
  • Classroom AV support (LCD projectors/screens/doc cams/VCR’s/DVD players, switching equipment, audio systems)
  • AV Equipment Checkouts for students/staff/faculty (for classroom/educational project use only)
    • Cameras
    • Audio Recorders
    • Video Camcorders
    • LCD Projectors
    • Emergency laptop loans (short-term)
    • Miscellaneous (microphones, reflectors, tripods, etc)
  • AV support for course-related events (ISP, tutorial, thesis, Bacc exam, in-class guest lecturer)
  • Project, training, exploratory workshops and tech support
    • Google Apps (email, cloud storage, drive, apps, collaboration)
    • MS Office 365
    • Adobe Creative Suite software
    • instructional technology and applications
  • Administer the ARC Media Lab (project support/scanners help)
  • Large-format printing (poster printing for academically-related content)

Other Recommended Service Providers:

  • Laptop repair: Go to computer repair shops (computer advantage, Apple store, etc.)
  • AV support for on-campus “non-edu” events (parties, picnics, student events):  Go to Campus Space Scheduling (CSS)
  • Marketing posters or advertisements: Go to USF Print Center
  • Classroom furniture issues: Go to Physical Plant
  • Classroom whiteboards/chalkboards: Go to Physical Plant