Frequently Asked Questions
Q: Who is eligible for services at The Counseling and Wellness Center?
A: All currently registered New College and University of South Florida Sarasota-Manatee students.
Q: What types of medical problems can the CWC treat? What happens if the CWC can't take care of my problem?
A: The Center is an outpatient facility to treat general medical concerns. If a medical concern is outside the scope of Center services, the Center staff will help you find a referral to a specialist in the community.
Q: Where is the Counseling and Wellness Center located, and when is it open?
A: The CWC is located directly across from the Jane Bancroft Library on the West side of Bay Shore Road. The Center is open Monday through Friday 8 Am-5 PM. However, Medical Services are available between 1 PM and 5 PM. Medical services are not available during winter break and during the summer.
Q: Do I need an appointment? Or can I "walk in"?
A: We highly recommend that you call and make an appointment (941-487-4254) to ensure you can be seen as soon as possible. We will accept clients who walk in for medical attention if there is an appointment slot available, but this cannot be guaranteed.
Q: What can I do if the CWC is not open and I need to be seen right away?
A: If you can't wait until the next available appointment, our website has a list of community providers in the immediate area. If it is an emergency please go to the emergency room, call 911, or contact the campus police.
Q: How much does a visit to Student Health Service cost?
A: Standard visits to the Counseling and Wellness Center for medical services are free. Some services and procedures that rise above the scope of standard services have a nominal fee associated with them. Please call the Center for specific information regarding fees.
Q: Can I get medication at the CWC?
A: The Counseling and Wellness Center does not directly dispense medication, but the practitioner will provide students prescriptions if warranted. The CWC tries to keep the most up to date information regarding pharmacy promotions to ensure our students can obtain their medication at a reasonable cost.
Q: Do I need Insurance?
A: The Counseling and Wellness Center does not work with insurance and most appointments are free of charge. Both New College and USF Sarasota-Manatee offer student health insurance for a reasonable cost. Student insurance can offset costs of care sought in the community as well as prescription costs.
Q: Does the Counseling and Wellness Centet provide care for women's health?
A: Yes, the CWC provides gynecological care to include pap smears, STI testing and treatment, pregnancy testing, birth control, and emergency contraception.
Q: Do you offer psychiatric care in your facility?
A: Psychiatric Services are provided through the CWC. In order to qualify for psychiatric services, a student must be an established therapy client, and a referral to the psychiatrist is made in conjunction with the therapist and client. The Center does not diagnose or treat ADD/ADHD and will not prescribe fast acting anti-anxiety medications such as benzodiazepines.
Q: I am an alumni. Can I be seen at the Counseling and Wellness Center?
A: As an alumnus, you no longer qualify to receive services through the CWC. However, if you need referral information for a community provider or records for continuation of care, we can assist you given the appropriate release of information.