Effective ways to refer a student to the Counseling and Wellness Center
How to Make a Referral to the Counseling and Wellness Center
Typically it is prudent to telephone the Counseling and Wellness Center after you and the student have agreed counseling would be beneficial. You should identify yourself and the nature of the situation when you contact the Counseling and Wellness Center. You may want to speak with a counselor regarding the situation in order to facilitate the referral. The Counseling and Wellness Center can ordinarily provide same-day counseling in a crisis, but it is helpful for us to know the nature of the crisis in advance. If you do not feel it is necessary to speak to a counselor, the student can simply obtain an appointment by providing some identifying information to our receptionist.
Making a Referral to the Counseling and Wellness Center
• Convey your concern for the student's well-being.
• Explain what you have heard or observed that makes you concerned about the student.
• Recommend the Counseling and Wellness Center.
• Tell the student as much as you can about the Counseling and Wellness Center.
• Aid the student in making an appointment, either by calling the Center with them (941-487-4254) or walking to the Center with them
• If a student is not sure about services, and is NOT IN CRISIS, you can also refer to the Counseling and Wellness Center webpage (ncf.edu/cwc) which has several self-guided resources, and the Interactive Screening Program which allows students to anonymously interact with a therapist from the CWC.
After the Referral
• Ask the student how it went, without prying too much for information.
• Continue to be supportive and inquire periodically how he/she is doing.
• Contact the referral if you learn additional information that may be important or relevant.
Responding to Student Emergencies
• Immediate and decisive intervention is needed when an individual’s behavior poses a threat to self or others, including:
Suicidal gestures, intentions, or attempts
Other behavior posing a threat to the student (e.g., hallucinations, drug abuse)
Threats or aggression directed towards others (e.g., implies or makes direct threat to others, displays firearm/weapon, physically confronts/attacks another person
Demonstrated inability to care for oneself
• Campus resources for responding to mental health emergencies are:
NCF Police (941-487-4210) or 911
Counseling & Wellness Center (941-487-4254)